It can be so frustrating when Catalinas don’t print! I’ve been there and it can be annoying. You’ve worked the perfect deal, used coupons, paid and then stood there waiting for that magic piece of paper to print…… and then nothing! There’s no need to worry though. As long as you purchased the correct items in the correct quantity, you can contact the Catalina Marketing company to get your Catalina.
You can contact them by phone at 1-888-826-8766 or fill out the form found found here. You MUST contact them within 7 days of the purchase date or you won’t receive your Catalina.
It usually takes 2 business days for them to verify your purchase. Assuming your transaction meets all Catalina guidelines and your purchase qualifies, processing/mailing is typically completed within 2 business days of validation. Once mailed, you should expect to receive your replacement coupon within 10 business days.